Shipping Policy

Thank you for shopping with Zenith Jewelry!
We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

1. Shipping Options & Delivery Time

  • Standard Delivery (Free on all orders):
    Delivery within 5-7 business days.

  • Express Delivery (Additional charge):
    Delivery within 2-3 business days.

Delivery times are estimates and may vary depending on your location and order volume, especially during holidays.

2. Order Processing Time

  • All orders are processed within 1-2 business days after receiving your order confirmation email.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a notification once your order has shipped, along with tracking information.

3. Shipping Rates

  • Standard Shipping: Free

  • Express Shipping: Rates calculated at checkout based on location and package weight.

We currently offer shipping only within [list countries, e.g., United States, Canada, etc.].

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number by email.

  • You can track your order directly using the link provided or by visiting the carrier’s website.

5. Shipping Delays

  • We are not responsible for shipping delays caused by the courier, weather conditions, customs clearance, or other external factors.

  • If your package is significantly delayed, please contact us and we will assist you.

6. Damaged or Lost Packages

  • If your package arrives damaged, please contact us immediately with photos of the package and items.

  • If your order is lost in transit, we will work with the courier to locate it or offer a replacement or refund.

7. Address Accuracy

  • Please ensure your shipping address is complete and accurate.

  • Zenith Jewelry is not responsible for orders shipped to incorrectly provided addresses.

Need Help?
For any shipping-related questions, feel free to contact our support team at:
📧 support@zenith-jewelry.com